Professional Heat Pump Service in Indianapolis – 100% Satisfaction Guarantee*

Frequently Asked Questions

• How does a heat pump work?

  Heat pumps transfer heat in or out of the building rather than creating it. The flow of heat can be reversed, allowing heat pumps to provide both heating and cooling.

• How often should a heat pump be serviced?

  For best results, have your heat pump maintained at least once a year. This will help prolong the system’s life span and help to reduce repair and utility costs.

• Is a maintenance plan worth it?

  Keeping up with routine heat pump maintenance is key to drawing out the best results from your HVAC system.

• How can I bring my heating and cooling costs down?

  Maintaining energy-efficient equipment helps bring costs down. Check our helpful in-depth information about keeping your systems healthy. This will tell you about proper maintenance and a few key benefits.

• Can you offer emergency service?

  Yes. We’re just a short ways away, whether you’re in need of a heat pump repair or replacement on a weekend day or in the middle of the night. Give us a call at 317-527-0271 for prompt service.

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a typical charge used by HVAC companies once someone is sent out to your home to diagnose the issue plaguing your HVAC system. This fee covers the technician’s time, knowledge and travel costs associated with determining the underlying cause of the problem. It’s in essence a service fee for the technician’s professional inspection to find what went wrong.

  Think of it like a visit to the doctor’s office. They have to do some preliminary tests or an examination to help figure out what’s wrong before recommending treatment. In the same way, the HVAC technician needs to inspect your HVAC equipment to figure out the needed repairs or maintenance.